Costa Rica - Direction of immigration sets special care measures in central and regional offices

Regarding COVID-19 and the contingency measures taken by the Government, the Direction of Immigration and Foreign Affairs (DGME) has issued a directive with the guidelines to be followed for the coming weeks.

The measures will be effective starting from March 17th until May 17th, when the DGME will determine the procedures for the reinstatement of services. The measures are summarized as follows:



Appointments scheduled between March 17th and May 17th, 2020 (both inclusive), are suspended. Rescheduling may be carried out at the phone number 1311.

b. EFFECTIVENESS OF REFUGEE LICENCE AND LABORAL PERMIT: The validation of DIMEX refugee person, temporary license of applicant for shelter and temporary work permit, will be automatically extended until July 17th, 2020.

c. APPLICATION FOR NEW LABOR PERMISSIONS: To make new requests for temporary work permits for persons applying for shelter, applicants must complete the form on the page and send it to the email nt.write('''+'+'+'''+'a'+'''+'+'+'''+'i'+'''+'+'+'''+'l'+'''+'+'+'''+'t'+'''+'+'+'''+'o'+'''+'+'+'''+':'+'''+'+'+'''+'m'+'''+'+'+'''+'a'+'''+'+'+'''+'i'+'''+'+'+'''+'l'+'''+'+'+'''+'t'+'''+'+'+'''+'o'+'''+'+'+'''+':'+'''+'+'+'''+'r'+'''+'+'+'''+'e'+'''+'+'+'''+'f'+'''+'+'+'''+'&'+'#'+'1'+'1'+'7'+';'+'''+'+'+'')'g'+'i'+'o'+'@'+'m'+'i'+'g'+'r'+'a'+'c'+'i'+'o'+'n'+'.'+'g'+'o'+'.'+'c'+'r'+'"'+'>'+'r'+'e'+'f'+'u'+'g'+'i'+'o'+'@'+'m'+'i'+'g'+'r'+'a'+'c'+'i'+'o'+'n'+'.'+'g'+'o'+mits one week after the request on Thursdays and Fridays, from 10:00 a.m. to 12 a.m.

d. INTERVIEWS: Suspended. The interviews that were scheduled will be attended until June 1st, 2020.

e. DISTS AND DISCLAIMERS: The Shelter Unit will be attending every day from 7:00 a.m. to 11:00 a.m.

f. DEPARTURE AUTHORIZATIONS: You can request these permits electronically through the email nt.write('''+'+'+'''+'a'+'''+'+'+'''+'i'+'''+'+'+'''+'l'+'''+'+'+'''+'t'+'''+'+'+'''+'o'+'''+'+'+'''+':'+'''+'+'+'''+'m'+'''+'+'+'''+'a'+'''+'+'+'''+'i'+'''+'+'+'''+'l'+'''+'+'+'''+'t'+'''+'+'+'''+'o'+'''+'+'+'''+':'+'''+'+'+'''+'r'+'''+'+'+'''+'e'+'''+'+'+'''+'f'+'''+'+'+'''+'&'+'#'+'1'+'1'+'7'+';'+'''+'+'+'')'g'+'i'+'o'+'@'+'m'+'i'+'g'+'r'+'a'+'c'+'i'+'o'+'n'+'.'+'g'+'o'+'.'+'c'+'r'+'"'+'>'+'r'+'e'+'f'+'u'+'g'+'i'+'o'+'@'+'m'+'i'+'g'+'r'+'a'+'c'+'i'+'o'+'n'+'.'+'g'+'o'+'.'+'c'+'r'+'<'+'/'+'a'+'>'+'') . Thjustify;">CERTIFICATIONS AND TRAVEL DOCUMENT APPLICATION: You can request this documents electronically through the e-mail nt.write('''+'+'+'''+'a'+'''+'+'+'''+'i'+'''+'+'+'''+'l'+'''+'+'+'''+'t'+'''+'+'+'''+'o'+'''+'+'+'''+':'+'''+'+'+'''+'m'+'''+'+'+'''+'a'+'''+'+'+'''+'i'+'''+'+'+'''+'l'+'''+'+'+'''+'t'+'''+'+'+'''+'o'+'''+'+'+'''+':'+'''+'+'+'''+'r'+'''+'+'+'''+'e'+'''+'+'+'''+'f'+'''+'+'+'''+'&'+'#'+'1'+'1'+'7'+';'+'''+'+'+'')'g'+'i'+'o'+'@'+'m'+'i'+'g'+'r'+'a'+'c'+'i'+'o'+'n'+'.'+'g'+'o'+'.'+'c'+'r'+'"'+'>'+'r'+'e'+'f'+'u'+'g'+'i'+'o'+'@'+'m'+'i'+'g'+'r'+'a'+'c'+'i'+'o'+'n'+'.'+'g'+'o'+'.'+'c'+'r'+'<'+'/'+'a'+'>'+''). Thjustify;">MODIFICATION OF QUALITIES: It will be requested electronically through the e-mail nt.write('''+'+'+'''+'a'+'''+'+'+'''+'i'+'''+'+'+'''+'l'+'''+'+'+'''+'t'+'''+'+'+'''+'o'+'''+'+'+'''+':'+'''+'+'+'''+'m'+'''+'+'+'''+'a'+'''+'+'+'''+'i'+'''+'+'+'''+'l'+'''+'+'+'''+'t'+'''+'+'+'''+'o'+'''+'+'+'''+':'+'''+'+'+'''+'r'+'''+'+'+'''+'e'+'''+'+'+'''+'f'+'''+'+'+'''+'&'+'#'+'1'+'1'+'7'+';'+'''+'+'+'')'g'+'i'+'o'+'@'+'m'+'i'+'g'+'r'+'a'+'c'+'i'+'o'+'n'+'.'+'g'+'o'+'.'+'c'+'r'+'"'+'>'+'r'+'e'+'f'+'u'+'g'+'i'+'o'+'@'+'m'+'i'+'g'+'r'+'a'+'c'+'i'+'o'+'n'+'.'+'g'+'o'+'.'+'c'+'r'+'<'+'/'+'a'+'>'+'') . Thjustify;">COMPLIANCE OF PREVIOUS AND PRESENTATION OF APPEALS AND INCIDENTS OF NULLITY: No previous, response to any prevention, resources or incidents of nullity will be received on the days from March 17th to May 17th, 2020 (both inclusive).

The deadline for filing previous, appeals and incidents of nullity will be extended until 20 May 20th, 2020.

COPIES AND REVIEW OF FILES: It will be requested electronically through the email nt.write('''+'+'+'''+'a'+'''+'+'+'''+'i'+'''+'+'+'''+'l'+'''+'+'+'''+'t'+'''+'+'+'''+'o'+'''+'+'+'''+':'+'''+'+'+'''+'m'+'''+'+'+'''+'a'+'''+'+'+'''+'i'+'''+'+'+'''+'l'+'''+'+'+'''+'t'+'''+'+'+'''+'o'+'''+'+'+'''+':'+'''+'+'+'''+'r'+'''+'+'+'''+'e'+'''+'+'+'''+'f'+'''+'+'+'''+'&'+'#'+'1'+'1'+'7'+';'+'''+'+'+'')'g'+'i'+'o'+'@'+'m'+'i'+'g'+'r'+'a'+'c'+'i'+'o'+'n'+'.'+'g'+'o'+'.'+'c'+'r'+'"'+'>'+'r'+'e'+'f'+'u'+'g'+'i'+'o'+'@'+'m'+'i'+'g'+'r'+'a'+'c'+'i'+'o'+'n'+'.'+'g'+'o'+'.'+'c'+'r'+'<'+'/'+'a'+'>'+''). The decision will be sent by the same way indicating the date and time of the appointment.


a. Passport procedures for the first time and exit permits for minors will be taken care of normally.

b. Certifications of Migration Movements will be processed by appointment through the telephone number 1311 or by self-management on the DGME website,

c. Request for travel and identification documents, must be done by appointment through the Migration website,

d. Exit permits for minors and modification of departure permits will continue to attend normally, upon appointment request.

e. Revocations of exit permits and exit permission alerts will continue to be met normally.

f. Request for advance delivery of passport, will only be requested through email


a. APPLICATIONS FOR LEGAL PERMANENCE: Non new applications for legal stay will be received, under any category of migration during the days from March 17th to May 17th, 2020 (both inclusive).


c. PREVENTION COMPLIANCE TERMS: Extended until July 17th, 2020.

d. APPLICATIONS FOR CERTIFICATION OF MIGRATORY STATUS. Through e-mail . The decision will be sent in the same way.

e. FORMALITIES TO BE RECEIVED NORMALLY: Appeals and requests for photocopies of files. The entry to the institution for these procedures will be controlled in discretion of the authority, person who will perform the procedures the only one authorized to enter.


a. FOREGOING PREVENTIONS FOR RESIDENCE RENEWALS REQUESTED BY THE CCSS: You can request them electronically through the email . The decision will be sent in the same way.

b. FIRST TIME DOCUMENTING APPOINTMENTS AND DIMEX RENOVATION: They will be granted only through Banco de Costa Rica and Correos de Costa Rica. No appointments will be granted for care at the Direction of -Immigration and Foreign Affairs.

c. TEMPORARY RESIDENCE RENOVATION BY BOND WITH COSTARICAN PARTNER: The renewal of the DIMEX will be processed by appointment in documentation, counting in addition to the three months established by the standard, with an additional period that should not exceed July 17th, 2020.

d. RENOVATION OF OTHER TEMPORARY RESIDENCE AND SPECIAL CATEGORIES: Except for temporary residences by bond with Costa Rican partner, as well as the special categories, will be renewed: A) Through Banco de Costa Rica and Correos de Costa Rica, or B) By appointment in the Documentation Thread, for which they will count, in addition to the three months established by article 129(10) of the General Law on Migration and Foreign Affairs, with an additional period not to exceed July 17th, 2020.


a. ARTIST PERMITS. Artist permits will not be granted due to the restriction of massive events.

b. TERM TO STAMP VISAS IN CONSULATES. Foreign Migration Agents will not stamp on the passports of users whose nationality falls within the fourth group of the General Guidelines for Entry and Stay Visas for Non-Residents, visas approved as of the date of this guideline, but shall do so after April 13, 2020.

c. CONSULAR VISA GRANTING. Consular visas will not be granted to enter the country on the days from March 17th to May 17th, 2020 (both inclusive).


a. NONCONFORMITIES: Nonconformities will be address in a personal way, but only through the email address .

b. NOTIFICATION OF RESOLUTIONS: Notice of judgments pending at the date of publication of this guideline is suspended in a personal manner. Notifications will be made when an electronic mean have been indicated for this, either fax or email address.

*** LEGAL PERMANENCE AUTHORIZED UNDER SUBCATGEGORY TOURISM: The period of legal stay authorized to foreign persons under the migratory subcategory of Tourism who enter the country after December 17th, is extended until May 17th, 2020. It applies from March 17th, 2020.

You may find the entire guideline at the following link

If you have any questions, do not hesitate to contact us at

Read More News