Polsinelli Ranked No. 17 in Client Service Excellence by BTI Consulting Group


2017 Client Service A-Team Report Places firm in Top 5 percent and Includes Recognition in all 17 Client Service Dimensions


Polsinelli was designated among 30 elite law firms that deliver the best client service, earning recognition in every dimension of the 2017 Client Service A-Team Report by BTI Consulting Group. 

Now in its 16th year of publication, the report assesses how law firms stack up in client service delivery, measuring 17 different client service activities – all of which corporate counsel agree drive the strongest relationships with law firms.

Corporate counsel praised the growing Am Law 100 firm pushing it to earn the No. 17 spot out of 295 law firms that were ranked and a pool of 650 total firms serving Fortune 500 clients. The comparison of these firms is the result of more than 330 in-depth interviews with legal decision makers at the world’s leading organizations. 

“We consistently focus on solving the issues our clients face by not only understanding their businesses, but also by bringing creative solutions to their challenges,” said Polsinelli Chairman Russ Welsh. “Our collective business-minded approach rests on a deep commitment to our clients’ success, while delivering value that exceeds our clients’ expectations. Ultimately, we care most about the strength of our client relationships, and this ranking in BTI’s top 30 A-Team firms is one we find gratifying in this vein.” 

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